Cocolobo COVID19 Transmission Prevention Action Plan
Guest and employee well-being has always been our primary concern at Cocolobo. As we look forward to a future in which COVID19 quarantine restrictions are lifted and we can welcome back our guests, we have prepared a COVID19 action plan to ensure we are taking care of everyone to the best of our ability.
As a basis for this action plan we are following World Health Organization (WHO) definitions and guidelines. As a starting point we accept the following WHO position on COVID19 transmission:
“According to current evidence, COVID-19 virus is transmitted between people through respiratory droplets (particularly when coughing). Direct contact with an infected person or indirect contact, (touching a surface or object that has been contaminated with respiratory secretions) and then touching their own mouth, nose, or eyes is another route of transmission. Although most infected people develop mild symptoms, severe disease may result.
Prevention measures include regular and thorough hand hygiene, social distancing, avoiding touching eyes, nose, and mouth, and good respiratory hygiene. In public areas, cleaning and disinfecting frequently touched objects and surfaces can help reduce the risk of infection.”
Special note on sanitization methods:
In all cases when Cocolobo refers to sanitization we are following the WHO guidelines for neutralizing the COVID19 virus. We use 0.1% sodium hypochlorite (or household bleach at a dilution ratio of 1:50 dilution, explicitly noting 5 tablespoons (one-third cup) bleach per gallon of water or 4 teaspoons bleach per quart of water). For objects on which bleach is not recommended eg TV remote controls, alcohol will be used.
COCOLOBO ACTION PLAN
All Cocolobo staff will attend training to ensure thorough understanding of COVID19:
- What is COVID19
- How it is transmitted
- How transmission can be prevented
- Symptoms and early detection
COVID19 fact-sheet will be posted in common areas and each guest room:
- Social distancing measures, together with frequent hand hygiene and respiratory etiquette, are the main measures to prevent transmission of COVID-19.
- Social distancing includes refraining from hugging, kissing, or shaking hands with guests as well as among staff. It involves maintaining a distance of at least 1 m (3 ft) and avoiding anyone who is coughing or sneezing.
- Hand hygiene means regularly and thoroughly cleaning hands with an alcohol-based hand rub or washing them with soap and water. Also avoid touching eyes, nose, and mouth. Hand disinfection is indicated after exchanging objects (money, credit cards) with guests.
- Respiratory etiquette means covering mouth and nose with bent elbow or tissue when coughing or sneezing. The used tissue should be disposed of immediately in a bin with a lid.
Guest and Employee Screening
- Cocolobo Employees will undergo regular antibody testing.
- Cocolobo Employees will receive daily temperature check.
- Guests will be asked to respond to COVID19 symptom checklist/risk self-assessment on check-in.
- International guests will be asked to present COVID19 screening results on check-in (as required by Honduran Government for passing immigration)
Monitoring of guests who are possibly ill
While maintaining the upmost respect for our guest privacy, any guest presenting symptoms of illness will be asked to a) inform Cocolobo Management and b) self-isolate. We will coordinate with local medical services for assistance.
Monitoring of staff who are possibly ill
Any employee with symptomatic illness will be asked not to report to work. They must attend the appropriate medical facility for screening and to rule out the possibility of COVID19 prior to returning to work.
Disclosure of COVID19 cases
If a Cocolobo guest or employee tests positive for COVID19, Cocolobo Management will inform all guests and employees who could have potentially had contact with the infected person.
- Housekeeping staff must sanitize hands before entering a guest room and upon leaving the room. They must wear a face mask at all times while in the room.
- Daily sanitization of rooms (with use of 0.1% sodium hypochlorite or alcohol) will follow a special checklist to ensure coverage of areas which are frequently touched, such as: light switches; taps/faucets; trash bins; toilet flush levers; TV remote control; and doorknobs.
- Twice-daily sanitization of high traffic areas such as dining tables, chairs, railings, bar-top and common bathroom.
- Sanitization of all utensils, glassware, mugs and table ware with 0.1% sodium hypochlorite following use.
- Refresh and sanitization of bedding and towels for room change-overs (or weekly for guests staying longer than 7 nights), including bedspreads, mattress protectors and pillow protectors. Linen sanitation protocol includes pre-soak with 0.1% sodium hypochlorite (whites only), washing with anti-bacterial detergent, tumble-drying on high heat OR line drying in direct sunlight.
- Daily sanitization of cleaning materials and tools (clothes, mop heads etc).
Guest Lounge and Restaurant Protocols
- Signage through restaurant and lobby area as to guest and employee sanitation protocols.
- Alcohol-based hand sanitizer stations at receptions, in lounge and at start of breakfast buffet.
- Breakfast Buffet:
- All staff to hand sanitize and don face masks before setting out or refreshing the buffet.
- All guests to use alcohol-based hand sanitizer and don face masks before serving from the breakfast buffet.
- Guests not to handle food but to use provided food service utensils.
- Alcohol-based hand sanitizer and soap in the common bathrooms.
Special Action Plan for Evacuation of Suspected or Confirmed COVID19 Case
- Suspected or confirmed COVID19-positive guests will self-isolate (along with their roommate(s) and will be evacuated as early as possible to a suitable quarantine facility. Cocolobo Management Team will coordinate with local authorities.
- Housekeeping staff will follow a special protocol for sanitizing the room:
- Fresh PPE
- Biohazard waste disposal
- Room Sanitization
- Linen and soft-furnishing sanitization
Maintenance of Air Conditioning Units
- COVID-19 is not transmitted by air but from person to person through small droplets from the nose or mouth when an infected person coughs or exhales.
- However, at Cocolobo attention is given, as in normal circumstances, monitoring the condition of filters and maintaining the proper replacement rate.